Banking at Kings
Kings supports a range of payment methods for deposits and withdrawals, with most transactions handled through debit cards, e-wallets and bank transfer. The operator accepts GBP and EUR, charges a 1% withdrawal fee (capped at £3), and applies a £5 minimum for payouts. Processing times vary by method, and identity verification is required before any deposit or gambling activity.
Processing times for deposits and withdrawals
Deposit transactions at Kings are handled instantly for most methods. Withdrawal requests move from 'Pending' status to transfer as soon as possible, though the operator does not publish exact turnaround times for each payment route. Trustly (Pay N Play) withdrawals are stated as instant.
What the wait depends on: verification status, the payment method you're withdrawing to, and whether your account has been fully approved for payouts. First-time withdrawals take longer because identity checks must complete before funds can leave the platform.
Worth remembering: you cannot cancel a withdrawal once it's been requested. If you need to reverse it, contact support immediately — but the policy is firm.
Deposit options at Kings
Kings processes deposits through the following channels, all with a £10 minimum stake:
- Visa Debit and Mastercard Debit — instant processing; withdrawals subject to a 1% fee up to £3. Note that withdrawals via card may not be available in all regions due to issuer restrictions.
- PayPal, Skrill, Neteller and Payz — instant deposits, £10 minimum for both funding and withdrawal, 1% withdrawal fee capped at £3.
- Bank Transfer — £10 minimum deposit, £5 minimum withdrawal, 1% fee up to £3 on payouts.
- Pay N Play (Trustly) — instant deposit and withdrawal, £10 minimum deposit, £5 minimum withdrawal, 1% fee capped at £3. Withdrawal processing stated as instant.
Deposit-only methods include Paysafecard (£10 minimum, £700 maximum per deposit), Neosurf, Apple Pay, and Pay by Mobile / PayViaPhone — all processed instantly but unavailable for withdrawals. Funds deposited through these channels are returned via a verified card, bank transfer or e-wallet.
Credit cards cannot be used to deposit, including via e-wallets or online payment services.
| Method | Deposit | Withdrawal | Min Deposit | Min Withdrawal | Fee |
|---|---|---|---|---|---|
| Visa Debit | Yes | Yes* | £10 | £5 | 1% up to £3 |
| Mastercard Debit | Yes | Yes* | £10 | £5 | 1% up to £3 |
| PayPal | Yes | Yes | £10 | £5 | 1% up to £3 |
| Skrill | Yes | Yes | £10 | £5 | 1% up to £3 |
| Neteller | Yes | Yes | £10 | £5 | 1% up to £3 |
| Payz | Yes | Yes | £10 | £5 | 1% up to £3 |
| Bank Transfer | Yes | Yes | £10 | £5 | 1% up to £3 |
| Trustly (Pay N Play) | Yes | Yes | £10 | £5 | 1% up to £3 |
| Paysafecard | Yes | No | £10 | — | — |
| Neosurf | Yes | No | £10 | — | — |
| Apple Pay | Yes | No | £10 | — | — |
| Pay by Mobile | Yes | No | £10 | — | — |
*Card withdrawals may not be available in all regions due to issuer restrictions.
Cashing out: how to request a withdrawal from Kings
Here's the withdrawal process, step by step:
- Log in and navigate to the cashier section.
- Select 'Withdrawal' and choose your preferred payment method from those available.
- Enter the amount you wish to withdraw (minimum £5, or your full balance if it's below that threshold — contact Customer Support for sub-minimum withdrawals).
- Confirm the request. Your withdrawal will move to 'Pending' status and be processed as soon as possible.
- If this is your first withdrawal or additional checks are triggered, you'll be asked to verify your identity before the payout is released.
In practice: funds requested are transferred back to the payment method you used to deposit. If that method is unavailable due to third-party policy or technical reasons, the operator will use another verified method you've registered.
Good to know: any active or pending bonus is voided the moment you request a withdrawal, so clear your wagering requirements before cashing out if you want to keep bonus funds in play.
Limits and charges across Kings payment methods
Every withdrawal from Kings incurs a 1% processing fee, capped at £3. That charge applies regardless of the method you're using — card, e-wallet, bank transfer or Trustly all carry the same fee structure.
The minimum withdrawal is £5. If your balance sits below that figure, you can still request a full withdrawal by contacting Customer Support directly.
Paysafecard deposits are capped at £700 per transaction; all other methods carry a £10 minimum deposit with no stated upper limit for single transactions.
Dormant account fee: after 12 consecutive months of inactivity, Kings charges £5 per month until you log in or the balance runs to zero. You'll receive a 30-day advance reminder before the first charge is applied.
The operator does not publish overall daily, weekly or monthly withdrawal limits, so high-volume players should check with support if planning large or frequent payouts.
The documents you will be asked for
Kings enforces mandatory identity and age verification before you can deposit, gamble (with real money, bonus funds or free bets/spins), or access free-to-play games. This check happens early, not at withdrawal — so you'll need to complete it before your account becomes fully functional.
What's required:
- Proof of ID — a valid passport, driver's licence or national ID card showing your name, photograph and signature.
- Proof of address — a utility bill or debit card statement dated within the last three months.
If you've used a debit card to deposit, you'll also need to upload a front-and-back copy of the card, showing the first and last four digits, your name and the expiry date. Cover the middle eight digits and the CVV code. E-wallet users should provide a profile-page screenshot showing name and email; PayViaPhone users need a photo of their phone bill.
In certain circumstances — high fraud scores, abnormal gameplay patterns, or a high deposit count — Kings may request enhanced checks: notarised or solicitor-signed documents, certified copies, or evidence of Source of Funds (SoF) or Source of Wealth (SoW).
When a payout is late or refused
Most withdrawal delays at Kings stem from incomplete verification, a payment method that can't process the return transaction, or a document that needs resubmitting. Less commonly, a payout is held because bonus terms were breached or the account triggered a security review.
If your withdrawal is taking longer than expected or has been declined, contact Kings Customer Support directly. Have your transaction date, the amount requested, and the payment method you selected ready when you get in touch — that speeds up the resolution.
The operator's support team is available 24/7 via live chat or email at [email protected]. Only they can release a held withdrawal or explain why one was refused; this portal has no access to player accounts and cannot intervene.
Responsible gambling
Gambling is entertainment, not a way to solve money problems. Kings provides deposit limits, net deposit limits, wager limits, loss limits, session limits, reality checks and self-exclusion tools (6 months to 5 years) — all accessible through your account settings. Any reduction in limits takes effect immediately; increases take 24 hours.
If gambling stops feeling like fun, free confidential support is available through GamCare (National Gambling Helpline: 0808 8020 133, 24/7), BeGambleAware, and GamStop (free national self-exclusion). For blocking software, try Gamban or BetBlocker (free, multi-platform).
You must be 18 or over (18+) to use this site or gamble with Kings.
For questions about this page or the information on kingscasino.es, write to [email protected].
This page is for information and marketing purposes only. We are not a casino operator, a bookmaker or an organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). We encourage you to gamble responsibly – for free, confidential support visit BeGambleAware.org.